Delete your Field by Dextol account
Effective date: August 31, 2026
This page explains how to delete your account for Field by Dextol, the field-sales app published by Dextol Inc. It applies to the Android app, the iPhone app, and the browser version, which all share one account.
Delete it yourself, in the app
This is the fastest route and it takes effect immediately.
- Open Field by Dextol and sign in.
- Tap your name or initials in the top corner to open the account menu.
- Choose Delete account.
- Read what will happen, type DELETE to confirm, then tap Delete my account.
You are signed out straight away and your sign-in stops working from that moment.
If you no longer have the app
Email privacy@dextol.ai from the email address you used to sign in, with the subject Delete my account. Tell us the name of the company you worked with, so we can find the right account.
We complete these requests within 30 days of confirming that the request came from the account holder.
What is deleted
- Your sign-in. Your password and any linked Google, Microsoft, or Apple sign-in are removed, along with every active session.
- Your name and email address. The person record left behind carries neither, so business records can still add up without naming you.
- Your voice notes. They are your own recorded speech, and nobody can reach them afterwards.
- Your saved views and list preferences.
- Your membership of the company. You lose access to all of its data.
What stays, and why
Records of the work belong to the company that employed you, not to you personally, so they are kept when your account goes:
- Customer accounts, orders, invoices, payments, and delivery history.
- Visit and activity history, including shelf photos, which are evidence about a shop rather than about you.
- Notes and lessons you shared with your team.
- The record of which accounts changed hands and when.
None of these carry your name or email address afterwards.
What happens to the accounts you look after
They are handed to a manager at the same company, so no customer is lost. If you were the last person left at that company, the accounts stay with the company and wait for whoever comes next.
Company data, as opposed to your account
Deleting your account does not delete your company’s data. Only a company administrator can request that, by emailing privacy@dextol.ai.
Questions
Dextol Inc
Email: privacy@dextol.ai